| Home |
| Features |
| Benefits |
| Applications |
| Intranets |
| Security |
| Backup |
| Ordering |
| Contact us |
Frequently Asked Questions
The Frequently Asked Questions application allows FAQs to be added and easily displayed in standard FAQ lists. Each FAQ added has a question and an answer. On the FAQ display screen, the questions will be displayed at the top of the page and hyperlinked to the answers below. Each FAQ answer can be created with the Web Page Editor allowing colourful and formatted answer that can even include images. Multiple FAQ applications can be added thus allowing many FAQ categories. Each one can have different users or groups of users allowed to access the FAQ.
Using the FAQ Manager you can provide answers to common questions your staff or clients may ask reducing the time spent answering queries conventionally and introducing a quick learning curve for new staff
Use the FAQ Manager to gain rapid replies answers to common questions such as: |
Corporate policies | |
Company processes |
|
Product information | |
Service offerings for clients |
Features and Benefits
| Features | Benefits |
| Construction of FAQs | All the answers in one accessible location, reducing time |
| Multiple FAQ Creation | Easy access to any answers clients may have |
| Creation of an online data bank | Reduce time in searching for answers |
| Can be used for training | Quick learning curve to the business for new staff |
| Product specific information packages | Reducing the need to contact personal for answers |
| Secure data store | With Spear iNets multi-level security you can be safe in the knowledge your data is only accessible to those you want |
| Assign permissions | Allow users Read, Write or Edit access rights ensuring only the correct people can access the data |
| Accessible anywhere, anytime | Log in to your Spear iNet wherever you are to access your data day or night |